B.Com 6th Sem BUSINESS CORRESPONDENCE AND REPORT WRITING(Acharya Nagarjuna University (ANU), Guntur, Andhra Pradesh-2012)

B.Com. DEGREE EXAMINATION, MAY 2012.
(Examination at the end of Final Year)
Part II — Commerce
Paper III — BUSINESS CORRESPONDENCE AND REPORT WRITING
Time : Three hours Maximum : 100 marks
SECTION A — (4 × 5 = 20 marks)
Answer any FOUR questions.
1. Print media

2. Counselling

3. Upward Communication

4. informal communication

5. Enquiries

6. Grapevine communication

7. Good listening

8. Termination order
SECTION B — (2 × 10 = 20 marks)
Answer any TWO questions.
9. Briefly explain how communication would evolve itself in human society.

10. State the merits and demerits of oral communication

11. What are the basic principle of report writing?

12. Is communication a competent weapon in business image building? Discuss.

SECTION C — (3 × 20 = 60 marks)
Answer any THREE questions.
13. Bring out the scope and significance of communication.

14. What is upward communication? Mention its advantages and disadvantages.

15. Explain barries to communication with reference to vagueness and in-attention.

16. What role does communication play in decision making in business sep up?

17. Write a model of business letter of your choice.

18. What do you mean by report writing? State the steps you following report writing.