M.B.A-M.B.A Financial Management 2nd Year HUMAN RESOURCE MANAGEMENT(Acharya Nagarjuna University (ANU), Guntur, Andhra Pradesh-2012)

EXECUTIVE M.B.A. DEGREE EXAMINATION, MAY 2012.
First and Second Years
Paper X — HUMAN RESOURCE MANAGEMENT
Time : Three hours Maximum : 75 marks
SECTION A – (3 × 5 = 15 marks)
Answer any THREE of the following.
1. (a) Concept of collective bargaining.
(b) Skill development.
(c) T- group training.
(d) HRD programmes.
(e) Causes of employee turn over.
(f) Indicators of Job satisfaction.
SECTION B – (3 × 15 = 45 marks)
Answer any THREE questions.
2. Explain the executive development programmes followed in the Indian industry.
3. State the benefits available to employees in India.
4. Examine the promotion policy of Indian Industry.
5. Bring out the techniques of performance appraisal.
6. Enumerate the psychological tests employed in the selection of employees.
7. Outline the principles followed while organising HR department.
SECTION C – (15 marks)
(Compulsory)
8. Ramoji Rao is in charge of a bindery in Vijayawada, which employs fifteen people, five of whom work in the factory. Three of these employees run machines, one supervises, and the fifth moves the blank paper and finished print by handcar. This fifth position, which demands no skill other than driving a handcar, needs to be filled and three applicants have responded.
The first is Mr. Matti Anjaiah who is thirty five, unmarried, and a Navy Veteran.
Anjaiah has a poor work record. During his five years in Vijayawada he has worked only seasonal labour and occasional odd jobs. He drove a forklift in the navy, while working at Visakhapatnam. He has a strong built, which could help, although the work is generally light.
Mr. Nehal Singh, age twenty two, came to Vijayawada two years back from Punjab. He has done farm labour for many years and assembly-line work for one year. His command of English is poor (but can speak the regional language, Telugu, fluently). He resides with his mother and seems certain to remain in the area for some time. After having run farm equipment, he should have no trouble steering a handcar.
Mr. Vangaveeti Raja is a local boy who finished high school two years ago.
Subsequently, he got a diploma from a local Ill and is currently employed as an assistant in Savani Transport Company, Vijayawada. His character references are excellent. Mr.Raja is small, but he seems quick and was a track star in high school.
Questions
(a) How much consideration should be given to Mr. Anjaiah’s poor work record?
Should Mr. Ramoji Rao check to verify it?
(b) How important is command of English to the job? How quickly could Mr. Nehal
Singh assimilate enough English to be effective?
(c) Should Mr. Nihal Singh be passed over because of his status as a recent migrant?
(d) Should Mr. Raja get the job? How heavily should his references be weighed against his inexperience?
(e) Who should be hired? Why?